Why does Triple O’s now charge for paper bags and single-use cups?

As of January 1, 2022, all businesses in Vancouver and Surrey are required to charge packing fees per their Bylaw minimums. Vancouver includes paper bags and single use cups, Surrey includes paper bags. This directive is a government bylaw outside of our control and will apply to our takeout, delivery and dine-in orders, for details visit:

What Triple O's packaging items will have an incremental charge?

We are only required to charge for our paper bags and single-use cups. Specifically, this applies to our milkshakes, fountain pop, kids drinks, coffee, and tea.

How much do you charge for your paper bags and single-use cups?

We are charging the minimum amount required which is $0.15 for a paper bag (Vancouver & Chilliwack), $0.25 for a paper bag (Surrey), $0.25 for a single-use cup (Vancouver).

Where is the fee going?

The packaging fee is collected and retained by Triple O’s and will be used to offset the costs of the packaging itself and recycling initiatives.

How come you are only charging for paper bags and single-use cups, what about the other packaging?

Currently the mandate only applies to bags and cups.

What if I want to bring my own bag or cup?

Due to the ongoing COVID-19 health crisis, we have made the decision that we will not accept any reusable cups the guest may bring in, nor will we allow guests to request to pack their own drive-thru orders into their own bags. Guests ordering take-out at the counter may request to use their own bag and pack their order.

What if I do not wish to pay for a cup?

Unfortunately, all orders are subject to the mentioned cup packaging fee.